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p. 03 6365 7140

58 Elphin Rd, Launceston

Book Your Appointment - Ottaway Dental

Patient Care

Informational documents for our patients.

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COVID-19 Update

Due to the efforts to combat the COVID-19 crisis, dentistry in Australia has now been placed at Level 3 Restrictions. A decision between The Australian Health Practice Principle Committee (AHPCC) and the Australian Dental Board that has taken place as of today, Monday 30th March.

Due to these restrictions coming into place to protect both staff and patients, we will only be providing emergency or urgent dental treatment that works in with the restrictions of no aerosols (no drill or air syringe).

At this point in time, we are still open and our staff will be triaging patients very strictly and unfortunately what may seem be need ‘emergency care’ such as a broken tooth, are not always deemed as needing emergency or urgent treatment. We are restricted to seeing patients with acute pain and dental infections which require emergency root canal treatment or extraction of the tooth. All other treatments will not be taking place at this time.

We apologise to patients who were booked in for treatments, please assume your appointment with us has been cancelled. Our staff are busy trying to contact everyone with an appointment in the next two months to cancel appointments. Please be patient and understanding during this stressful time, we are doing everything we can to protect our staff and our patients well-being.

This has been a very trying time for many, we will be standing down staff to have one dentist available each day with a single nurse while current restrictions apply. We urge everyone to take heed of the advice that the Government has suggested and will continue to update us on. We must work together to get through this distressing time, look out for each other, practice social distancing, good hand hygiene and if you don’t need to leave home, please don’t. We will come through this and look forward to seeing all our wonderful patients on the other side.

Ottaway Dental Team